From legacy to leading: How modernizing core business areas can propel insurers

Digital is now the essential foundation for insurance companies. Insurers must balance digital innovation with risk mitigation to enhance their digital capabilities. Insurers can use technology to modernize and personalize online and mobile customer experiences. Insurance companies manage extensive volumes of sensitive customer data. It is critical for CIOs to guarantee that their technology partners strictly adhere to rigorous data protection standards and comply with regulatory provisions. Big data and analytics complement the first two objectives and can serve as a way to drive both efficiency and revenue.