Product Demo: Conversational Commerce by BCG X

Learn how Conversational Commerce by BCG X uses Agentic AI to handle customer interactions end-to-end by:

  • Identifying high-intent behavior based on customer context
  • Supporting customers with omnichannel journeys and a hybrid service model
  • Using Agentforce to speed up case resolution

Product Demos show how our partners solve challenges with agility. Watch the latest, featuring Conversational Commerce by BCG X now.